grandMA3 User Manual Publication
Station Does Not Connect
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grandMA3 User Manual » Troubleshooting » Station Does Not Connect
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Version 2.1
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If a station or a wing does not connect, reset the station settings with a Clean Start.
If the command wing or fader wing fails to connect to the onPC software, try switching the product off and then on again.
Reasons that can prevent an onPC command wing or fader wing communication with a computer:
- A damaged USB port on the command wing or fader wing.
- A damaged USB port on the computer.
- A damaged USB cable.
- Recently installed operating system updates or power settings.
- An incomplete or corrupted onPC software installation.